Privacy Policy

1 Introduction

jl3.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all individuals who use the jl3.com online casino platform. We understand that trust is the foundation of any long-term relationship with our players, and that trust begins with being transparent about how we handle your information.

This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It sets out the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you as a data subject.

By registering an account on jl3.com, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue your use of the jl3.com Platform immediately.

2 Data We Collect

jl3.com collects the following categories of personal data:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory obligation and with your explicit consent.

3 How We Collect Your Data

jl3.com collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the jl3.com Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your IP address, device information, and browsing behavior on the Platform.
• Third-Party Sources: Data received from identity verification service providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and analytics providers, where permitted by law.
• Publicly Available Sources: In limited circumstances, we may collect data from publicly available sources such as government registries or public social media profiles, solely for the purpose of identity verification or fraud prevention.

4 How We Use Your Data

jl3.com processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jl3.com player account, including verifying your identity and age (21+ requirement) at registration and at any subsequent point we deem necessary.
• Service Delivery: To provide access to games, process bets, calculate winnings, and deliver the full range of jl3.com platform features to you.
• Financial Transactions: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels, and to maintain accurate transaction records.
• Legal and Regulatory Compliance: To fulfill our obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and any directives issued by relevant gaming authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor player behavior for signs of problem gambling, enforce self-exclusion requests, apply deposit limits, and fulfill our duty of care obligations to players.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our live chat and email support channels.
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the performance, features, and user experience of the jl3.com Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications. You may opt out at any time.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jl3.com processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your jl3.com account, including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including AML laws, KYC requirements, and gaming regulations.
• Legitimate Interests: Processing carried out for the legitimate interests of jl3.com, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly in relation to marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing and Disclosure

jl3.com does not sell, rent, or trade your personal data to third parties. We may, however, share your data with the following categories of recipients where necessary and lawful:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance.
• Game Providers: Licensed third-party game developers and providers whose games are hosted on the jl3.com Platform, to the extent necessary for game delivery and dispute resolution.
• Fraud Prevention Services: Specialist providers engaged to detect and prevent fraudulent activity, money laundering, and other prohibited conduct.
• Analytics Providers: Service providers that help us understand how players use the jl3.com Platform, strictly for internal improvement purposes.
• Regulatory and Law Enforcement Authorities: Government agencies, gaming regulators, law enforcement bodies, and courts, where we are legally required or permitted to disclose your data.
• Professional Advisors: Lawyers, auditors, and other professional advisors engaged by jl3.com in connection with legal proceedings, compliance reviews, or business operations.

All third parties with whom jl3.com shares personal data are required to process that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

7 Cookies & Tracking Technologies

jl3.com uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The following types of cookies are used:

• Essential Cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytics Cookies: Used to collect anonymized data about how players navigate the jl3.com Platform, which pages are visited most frequently, and where errors occur. This data helps us improve the Platform.
• Preference Cookies: Used to remember your settings and preferences, such as language selection and display options, so you do not need to re-enter them on each visit.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the jl3.com Platform. For more information on how to manage cookies, refer to your browser's help documentation.

8 Data Retention

jl3.com retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.

As a general rule, jl3.com retains player account data for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and gaming authority requirements. Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.

Where data is no longer required for any lawful purpose, jl3.com will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

9 Data Security

jl3.com implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl3.com Platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication requirements for administrative access to jl3.com systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While jl3.com takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jl3.com will notify you and the National Privacy Commission in accordance with applicable law.

10 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl3.com:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jl3.com holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jl3.com Data Privacy Officer at the email address provided in Section 14 of this policy. We will respond to all verified requests within thirty (30) calendar days.

11 Children's Privacy

The jl3.com Platform is strictly intended for individuals who are at least 21 years of age. jl3.com does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to jl3.com, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

12 Third-Party Links

The jl3.com Platform may contain links to third-party websites or services, including payment processors and game providers. This Privacy Policy applies solely to data collected and processed by jl3.com. We are not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third parties you interact with.

13 Changes to This Privacy Policy

jl3.com reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Where changes are material, we will notify registered players via email or in-platform notification prior to the changes taking effect.

Your continued use of the jl3.com Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how jl3.com protects your data.

14 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jl3.com handles your personal data, please contact our Data Privacy Officer:

• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 via the jl3.com Platform

We aim to acknowledge all privacy-related inquiries within 5 business days and to resolve them within 30 calendar days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.